| Public pricing |
Custom quote (setup fees + monthly subscription) |
≈€49/property/month for Channel Manager + Booking Engine, extra modules like OctoSite or Smart Check-In priced separately |
| Onboarding |
Mandatory implementation, 1 to 4 weeks |
Customer success-assisted onboarding, full OTA and payment setup (1–2 weeks) |
| Calendar sync |
Certified OTA connectors plus app marketplace |
Multiple API connectors, rate engine and PMS partnerships |
| Direct bookings |
Hostaway websites and booking engine, configured by their team with dedicated fees |
Responsive site and booking engine, payments via Stripe/PayPal |
| Operations |
Automations and tasks through integrations, denser interfaces |
OctoApp for housekeeping with hotel-style workflows and limited checklists |
| Support |
24/7 English-language support (depending on contract) |
IT/EN support via chat and phone, detailed knowledge base |
| Data & analytics |
Advanced reporting plus API |
Revenue reports, channel mix, Excel exports and BI integrations |