Hostaway targets scaling agencies with a robust channel manager, automations and marketplace. BNB Pilot keeps things simple for owner-led teams with a smart calendar, mobile checklists and direct bookings without commissions.
| Criterion | Hostaway | BNB Pilot |
|---|---|---|
| Public pricing | Custom quote (setup fees + monthly subscription) | Starter free (1 property) / Pro from €4.99 excl. VAT for early adopters |
| Onboarding | Mandatory implementation, 1 to 4 weeks | Guided setup, under 1 hour per property (Stripe + sync) |
| Calendar sync | Certified OTA connectors plus app marketplace | Two-way iCal, direct booking availability, exports compatible OTA |
| Direct bookings | Hostaway websites and booking engine, configured by their team with dedicated fees | Stripe Checkout, mini-site + widget, traveler form, owner handoff |
| Operations | Automations and tasks through integrations, denser interfaces | Mobile checklists, photo proof, per-stay status tracking |
| Support | 24/7 English-language support (depending on contract) | Human support (EN/FR), documentation, onboarding help |
| Data & analytics | Advanced reporting plus API | Revenue reports, CSV exports, owner reports, custom filters |
Hostaway focuses on: channel manager and PMS bundle with automations, messaging and deep OTA connections ; setup and monthly fees on quote, implementation mandatory with success manager. BNB Pilot stands out with: operations and field coordination ; starter free (1 property) / Pro from €4.99 excl. VAT for early adopters. This comparison highlights the key criteria to help you pick the right stack for your portfolio.
Clear scheduling, mobile checklists and unlimited exports to run your stays without commission.
