Hospitable (ex Smartbnb) shines on automated messaging and multi-OTA management without heavy setup. Hostaway targets scaling agencies with a robust channel manager, automations and marketplace. Compare their approaches to run your short-term rentals.
Cross-analysis updated October 2025 using public sources and independent host feedback.
| Criterion | Hospitable | Hostaway |
|---|---|---|
| Public pricing | 40 USD/month for 2 listings + 6 USD per additional listing (monthly or annual) | Custom quote (setup fees + monthly subscription) |
| Onboarding | Guided setup of message templates and OTA connectors, under 2 hours | Mandatory implementation, 1 to 4 weeks |
| Calendar sync | API connections to Airbnb/Booking/Vrbo plus iCal with auto checks | Certified OTA connectors plus app marketplace |
| Direct bookings | Simple booking site, Stripe payments, limited local tax management | Hostaway websites and booking engine, configured by their team with dedicated fees |
| Operations | Task reminders and Turno/Operto integrations, no native checklists | Automations and tasks through integrations, denser interfaces |
| Support | EN support 7 days via chat, webinars and Facebook community | 24/7 English-language support (depending on contract) |
| Data & analytics | Messaging/booking dashboards, CSV export, no advanced financial analytics | Advanced reporting plus API |
Hospitable focuses on: powerful automated messaging and instant guest replies across OTAs ; channel manager for Airbnb/Vrbo/Booking plus smart lock and dynamic pricing partners. Hostaway stands out with: channel manager and PMS bundle with automations, messaging and deep OTA connections ; setup and monthly fees on quote, implementation mandatory with success manager. This comparison highlights the key criteria to help you pick the right stack for your portfolio.
Clear scheduling, mobile checklists and unlimited exports to run your stays without commission.
