BNB Pilot
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Operations

Everything you need to run arrivals, departures and housekeeping

BNB Pilot keeps crews aligned, tasks up to date and every stay ready on time. No more juggling spreadsheets or messaging apps.

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Housekeeping ready before guests arrive

Assign tasks, track completion and share last-minute notes with cleaners and co-hosts.

  • • Turnover tasks duplicated automatically per stay
  • • Status tracking (to do / in progress / done)
  • • Photo upload for QA and insurance

Maintenance and inspections under control

Plan recurring tasks, keep an eye on damages and make sure nothing slips through the cracks.

  • • Recurring task templates (checking alarms, stock)
  • • Maintenance tickets with priority and notes
  • • Timeline of actions per property

Reliable communication with your crew

No more WhatsApp chaos. Each stay gathers the information your team needs.

  • • Shared agenda on desktop and mobile
  • • Notes and attachments tied to each booking
  • • Role-based access for cleaners, co-hosts, owners

Automated reminders that keep things on time

Reminders adjust to arrival times so your crew arrives prepared, even if plans change.

  • • Reminder emails / push notifications
  • • Buffer management between stays
  • • Alerts for overdue tasks or missed tasks